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Online Mediation

  • 1.  Online Mediation

    Posted 18-02-2021 12:56 PM
    I am a first-time poster who worked approximately 10 years as a mediator for a 'Not for profit' organisation in Australia, before returning to NZ shortly before Covid 19 caused such upheaval in the FDR process.  I have no experience with Online Mediation, am keen to develop skills in this area and would be very interested in any insights or advice members are willing to provide.  I am planning to attend the Webinar with Michael Lang (March 17) and want to work towards being in a position to get the most out of that experience.
    Cheers
    Sue :-)

    ------------------------------
    Susan Turner
    FDRP
    N/A
    Loburn
    03 312 8659
    ------------------------------


  • 2.  RE: Online Mediation

    Early Adopter
    Posted 19-02-2021 10:13 AM
    Hey Susan,
    I am in the same boat, had 10 years with a major organisation before commencing my own practise for a couple of years working out of my office.  I no longer have the office now and purely operate on line, I guess it is the way of the future.  I do not have a great deal of experience to share with you regards to online but the little I have found is,  that  the FDR process does not change,  however a good basic understanding of the IT is going to be your best friend.  (for me its Zoom)   The principals of FDR are the same, you control the process and the clients still supply the content.  

    I try to take on board all I can absorb especially from the younger generations, its their world now and as from this year I will be on the road doing the grey nomad thing so I will have to work more fully with the IT available so I guess I will have to get better.

    Hope this helps,

    Best regards 
    Bob Tilbrooke.

    ------------------------------
    Robert Tilbrooke
    Tillys Mediation
    Alice River QLD
    407623522
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    Original Message


  • 3.  RE: Online Mediation

    I'mLinkedIn
    Posted 19-02-2021 11:50 AM
    Hi Susan,

    There are a number of free webinars in the back catalogue that we have run in the earlier days of COVID and lock down that you may find helpful in this area (that talk to the various technology platforms available as well as the skills etc that are required in an online environment). There is also a certification in ODR that we run, however that is much more comprehensive and skills focused, and a more significant investment. 

    Our staff will happily share the resources that we do have available though if that's of interest.

    Warm regards,
    Amber

    ------------------------------
    Amber Williams
    CEO
    Resolution Institute
    ------------------------------

    Original Message


  • 4.  RE: Online Mediation

    Posted 23-02-2021 06:43 AM
    That would be brilliant Amber.......I will readily admit that technology and I are not a natural fit so I would appreciate access to any resources that will point me in the right direction.  I will certainly not be offended by very basic instructions on how to get there - in my old position it was common practice to use me as the guinea pig in testing out instructions before they were more widely diseminated e.g step 1 - turn on the power.........

    I will concentrate on any freebies at the moment (as so far it has been all outgoings and no income) but I am sure that the work is out there so it's just a matter of me 'upskilling' to be in the position to seize the opportunities when they arise.

    Cheers 
    Sue :-)

    ------------------------------
    Sue Turner
    FDRP
    N/A
    Loburn
    03 312 8659
    ------------------------------

    Original Message


  • 5.  RE: Online Mediation

    Early Adopter
    Posted 23-02-2021 07:09 AM
    Hi Susan

    Here's a link to the series of webinars Amber mentions, you'll find three in here, one on Zoom, one on MODRON, one on Teams. All of these include general tips about ODR as well, all free and worth a watch. Just register for them and an email will come out with a link to video.

    https://www.resolution.institute/events/category/responding-to-change

    Kind regards
    Laura Collins
    For the Resolution Institute webinar team

    ------------------------------
    Laura Collins
    Professional Development and Training Manager - NZ
    Resolution Institute
    ------------------------------

    Original Message


  • 6.  RE: Online Mediation

    Posted 23-02-2021 10:15 AM

    Hi Laura

     

    I opened the link you sent and went to complete the Registrations but must be doing something wrong again as the first gave a date way in the future and the second is not free unless you first pay $195 for professional development, otherwise it is $25 for members to register.  I haven't checked the 3rd yet ☹




    Original Message


  • 7.  RE: Online Mediation

    Early Adopter
    Posted 26-02-2021 06:51 AM
    Hi Susan and All
    Here's links again to the specific webinars mentioned (all free) - Susan I'm sharing this again because last time I mistakenly sent it just to you and not the group. As stated, please ignore the dates in the webinar recording events as these are indicating how long the webinar recording will be online rather than a date the event will run. Please just use these links and follow through the registration process, you will not be charged, and the video link will come in the confirmation.

    Webinar recording | How to make Zoom work for you in dispute resolution
    Webinar recording | What MODRON can offer: the value it can add for dispute resolution professionals

    Webinar recording | Online dispute resolution - How to use Microsoft TEAMS plus other practical tips and tricks

    Kind regards
    Laura


    ------------------------------
    Laura Collins
    Training & Membership Services
    Resolution Institute
    ------------------------------

    Original Message


  • 8.  RE: Online Mediation

    Posted 20-02-2021 11:32 AM

    Hi Susan and all.
    I will be interested to see the webinars for online training. I am a Counsellor and have always found it difficult to properly engage clients for an hr or so in meaningful dialogue  online.I suspect it is unfamiliar territory and challenging technology as well as the format and body language/rapport aspects of communication. Plus the fact that I am not good at the technology but happy to learn as I think this will increasingly be the new platform for Counselling and Mediation.
    Where/ how do I find these Webinars via Resolution Institute?
    Do people find it is better for client and Mediator to conduct online sessions? And what about Shuttle Mediation ? How does that work online ? 

    happy to discuss
    phil



    ------------------------------
    Phillip Halstead
    Professional Member
    PH Counselling
    Fairy Meadow NSW
    450297442
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    Original Message


  • 9.  RE: Online Mediation

    Early Adopter
    Posted 21-02-2021 06:16 AM
    Hi Philip and Susan, I've been working as a coach almost exclusively online for 5 years. I'm also involved in group events and online seminars at a massive scale - I think I've learnt a thing or two! Please feel free to reach out, I'm happy to have a virtual coffee and answer questions / share some insights and/or come up with solutions. Best wishes, Natalie

    ------------------------------
    Natalie Hormann
    Founder
    Natalie Hormann Coaching
    https://calendly.com/nataliehormann/virtualcoffee
    0064210381665
    ------------------------------

    Original Message


  • 10.  RE: Online Mediation

    I'mLinkedIn
    Posted 21-02-2021 12:53 PM
    Edited by David Chin 21-02-2021 12:57 PM
    Dear Natalie,

    Thank you for sharing and also reaching out to members sharing your experience, it is very much appreciated. Through Member Connect one of the benefits of this platform is as members participate and engage the Resolution Institute is able to spot trends and areas of interest and we can then connect members together and also to build the required resources to support as well. As I build this bank of key areas and topics, I am also looking for members who have experience in this area and in due course run some spotlight programs or a live Question and Answer session hosted here on Member Connect. I look forward to members that are interested on this or any other topics to reach out to me.

    ------------------------------
    David Chin
    Membership Manager
    Resolution Institute
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    Original Message


  • 11.  RE: Online Mediation

    Posted 23-02-2021 07:12 AM
    Thankyou so much to everyone who responded to my original post - if I subsequently made comments and/or re-asked questions that had already been covered it was due to my practice of responding to the oldest of my emails first rather than going straight to the top! 

    I would just like to say what a positive experience this has been for me - I was quite nervous about posting and am now feeling supported, uplifted and wouldn't hesitate to recommend any other 'virgin posters' to give it a go!
    Sue :-)

    ------------------------------
    Sue Turner
    FDRP
    N/A
    Loburn
    03 312 8659
    ------------------------------

    Original Message


  • 12.  RE: Online Mediation

    I'mLinkedIn
    Posted 21-02-2021 12:44 PM
    Dear Phillip, Susan and all members that are interested in the online mediation space please find enclosed the Resolution Institute webpage link to all the webinars available. I have provided the link below to the webinars page and also to one of the webinars on this topic that is free. 

    webinars link

    Free webinar

    For members that are exploring exploring a digital practice please click here to link to our website for further information.

    ​@Seema Parekh are there other resources on the online mediation topic for our members that you think will be useful ?

    We also look forward to other members sharing their experience in this area as well as the real experience of our members in terms of success and also pitfalls to watch out for are very beneficial.

    ​

    ------------------------------
    David Chin
    Membership Manager
    Resolution Institute
    ------------------------------

    Original Message


  • 13.  RE: Online Mediation

    Early Adopter
    Posted 24-02-2021 05:29 AM
    Hi David, 

    very much appreciate this forum. If I can be of any assistance sharing experiences during a Q&A session, please do not hesitate to contact me.

    ​

    ------------------------------
    Natalie Hormann
    Founder
    Natalie Hormann Coaching
    RD 2
    64210381665
    ------------------------------

    Original Message


  • 14.  RE: Online Mediation

    Posted 23-02-2021 06:48 AM
    Thanks Phil for comments and questions that I whole heartedly endorse and would also love to have the answers to
    Sue :-)

    ------------------------------
    Sue Turner
    FDRP
    N/A
    Loburn
    03 312 8659
    ------------------------------

    Original Message


  • 15.  RE: Online Mediation

    I'mLinkedIn
    Posted 25-02-2021 09:12 AM
    Hi Sue,

    I see the team have posted various links to the free information - hope this is helpful.

    Cheers
    Amber

    ------------------------------
    Amber Williams
    CEO
    Resolution Institute
    ------------------------------

    Original Message


  • 16.  RE: Online Mediation

    Posted 26-02-2021 10:56 AM
    This issue is very important. My experience where there is family violence before the Magistrates Court and one side is not represented or there is an obstructive lawyer, the Magistrate will refer the matter to a FDRP to try to reach a reasonable solution. This then goes back to the Magistrate later in the session to make an order on the position of the children. This requires the drafting of the order while other matters are before the Court and giving it a sense of its urgency. I have kept this concise as there are many issues to do with police and other departments which one could write about for long time, but my experience as I have expressed above should capture the essence.

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    Richard Whitwell
    Principal
    Dr Richard Whitwell CPA Lawyer Mediator
    Braddon ACT
    61414768600
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    Original Message


  • 17.  RE: Online Mediation

    Posted 01-03-2021 12:20 AM
    Edited by Chinwe Egbunike-Umegbolu 01-03-2021 12:51 AM
    Thank you very much for your contribution. It is quite enlightening and has helped throw more light on the dynamics of family mediation and how family violence can be resolved before the magistrate court.

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    Chinwe Umegbolu
    PhD Student / Part-time lecturer
    University of Brighton
    Brighton
    2413678907
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    Original Message


  • 18.  RE: Online Mediation

    Early Adopter
    Posted 25-03-2021 01:55 PM
    I basically live on Zoom and have had one in person and one hybrid session in my mediations and all zoom so far on arbitral conferences and hearings in the past year. Happy to answer any questions if I can help.

    ------------------------------
    Donna Ross
    International ADR Practitioner
    Donna Ross Dispute Resolution
    Melbourne VIC
    0412 060 854
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    Original Message