I'm Fiona Bigelli - Workplace & Human Resources Mediator (NMAS & FDRP), Workplace Lawyer, Workplace Investigator and Accredited Conflict/ Leadership Coach. I run a boutique conflict resolution firm called 'PAX People Resolutions'. I am passionate about helping people resolve issues through a range of conflict resolution techniques. I have a particular interest in working with matters of harassment and bullying, particularly where dynamics are highly complex and emotional. Our firm works extensively with a broad range of organisations in government, law, banking, schools, the arts and health.