Hi David,
There is no doubt in my mind that online video conferencing will increasingly be accepted as an effective approach to mediation. Some feel that face-to- face mediation is the only way to go. For me though, I am able to discern enough from the facial colour and expression , eye movement, micro-expression, tone and level of voice, to make decisions on how best to engage with various parties in a mediation.
As for chats/emails and audio facetime, I agree. There is far to much opportunity to add unconscious bias to the listener and readers understanding of the message.
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[Mike] [Hyde]
The Mediation Specialists Group Pty Limited
[0430064797]
MichaelHydeMichael
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Original Message:
Sent: 27-10-2020 02:07 PM
From: David Mitchell
Subject: Future developments of Tacit knowledge sharing
I'm looking forward to this concept as most reviews of online tacit/implicit knowledge sharing are yet to be proven. There is so much tacit knowledge within senior/experienced mediators waiting to be successfully disseminated. Of the five major requirements that "need to be present in an environment that
involves tacit knowledge sharing: social interaction, experience sharing, observation, informal relationship/
networking, and mutual trust" ( Sirous Panahi , Jason Watson , Helen Partridge 2012), social media provides only some of these requirements. In particular the 'face-to-face interaction is poorly addressed in chats/emails or audio Facetime
My hope is that Zoom and video Facetime programs may be the most successful avenues for success.
The concept of the mediator as a conductor, implies that facial and mody movements, gestures and rhythms are a significant feature of entrainment and social interactive learning. See recent article in
Pulse online magazine or see attachment.
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David Mitchell
Mitchell Mediate
Clarence Park SA
0418898039
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