Hi
Thank you for your considered response. Does your best thinking come at 5.00 am?
My formula for a good mediator is to develop the person inside the mediator's heart and mind. Process /rote learning does not guarantee a good mediation. Kelly, an advocate for EQ in mediation posits: "The effective negotiator or mediator must take into account not only the economic, political and physical aspects of the process, but also the emotional tenor of themselves as well as that of all of the parties."[1]
Barbara Wilson, a thinker and teacher with substance and soul admits "there is no universal consensus as to what constitutes good mediation practice"[2] Her salient article on impartiality is a wonderous read[3]
My approach is not new. Barbara goes on to say that the UK has a well developed model for family mediators:
Accreditation involves trainees attending a Family Mediation Council-approved foundation course, followed by supervised case experience, regular consultancy, developmental training, and submission of a case-based portfolio for assessment purposes. Ongoing casework, professional development activities, regular practice consultancy and eventual reaccreditation are required thereafter.[4]
My philosophy is based on Aristotle's Virtue ethics and intellectual virtues, especially practical wisdom. To this I add reflection/compassion/mindfulness practices. These concepts were developed in a series of articles in last year's Pulse online newsletter and can be found in the Pulse archives. If you have trouble, I can send them to you.
If I could refer you to my recent posting on the RI discussion site, "The Mediator as a Conductor" I have outlined some of the skills a mediator can add to their repertoire like EQ, NLP, TA, Narrative theory and, soon, compassion. Taking the time to learn one or more of these can help develop the heart-mind of a mediator. A copy of the 5 articles can be downloaded from the 'Conductor' posting.
Ongoing learning and personal development are part of the life journey of a mediator.
[1] .J. Kelly, N. Kaminskiene. Importance of emotional intelligence in negotiation and
mediation International Comparative Jurisprudence 2 (2016 ) 55-60
[2] Barbara Wilson, In Search of Family Mediation Virtue Ethics: Picking Through the Undergrowth (September 25, 2018). Available at SSRN: https://ssrn.com/abstract=3391754 or http://dx.doi.org/10.2139/ssrn.3391754
[3] Wilson, Barbara, 'Leave No Footprints': On the Role of Influence in Mediation (June 13, 2017). Available at SSRN: https://ssrn.com/abstract=2985387 or http://dx.doi.org/10.2139/ssrn.2985387
[4] Barbara Wilson1 ibid
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David Mitchell
Director
Mitchell Mediate
Clarence Park SA
418898039
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Original Message:
Sent: 03-02-2021 05:32 AM
From: Natalie Hormann
Subject: Teach mediators to be mediators
Really interesting observations - thank you for that perspective David! Having just completed the accreditation late last year, I can contribute the following observation:
When I joined the Mediation course, I expected it would somewhat take me back to my roots as a lawyer and accredited judge (Germany). What I found instead was that I was drawing HUGELY on my years of training in professional coaching - especially Strategic Intervention but also NLP and counseling skills. While it may not be critically necessary to have those additional skills - it was certainly helpful!! Strategic Intervention in particular. It would be exciting to add some more depth around those sort of skills and the personal development that goes along with them into the training.
I also agree that life skills, experience, personality and identity are important, but this is probably the case with any helping profession (or any profession in general) and is really a lifelong journey that is hard to put into a curriculum.
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Natalie Hormann
Founder
Natalie Hormann Coaching
RD 2
64210381665
Original Message:
Sent: 02-02-2021 04:32 PM
From: David Mitchell
Subject: Teach mediators to be mediators
Mediators gain initial accreditation by attending a 5 day course somewhere in Australia and pass a live mediation simulation. The course and the 100 point marking system are process driven. Nowhere is the mediator taught to be a mediator. It is assumed that because a person wants to be as mediator, they can be by learning a process -by-rote.
Yet mediation is "by the people, for the people". It needs to pass what the politicians call "passing the Pub test". It is not conducted within the rigid codes of the law, nor in the adversarial, "muscle" negotiations, and client bias, of lawyers (see Barbara Wilson[1]). Mediation needs to be given to the people and a mediator needs the personal and interpersonal & communicative skills to be a part of a triadic conversation.
If mediators want their community to be defined by relationality, dynamism and shared responsibility, rather than by hierarchies and formal rules, they need to be able to articulate that vision and fight for it'[2]
a good mediator requires the intellect to hear, feel and understand each participant's actions, reasoning, and emotions, process this practically and objectively, and reflect back understandable, credible, even compassionate, non-judgemental information. Simultaneously, the mediator's cool, calm, collected and compassionate demeanour is meant to be comforting, emotionally levelling and removing 'stinking thinking' in the participants. However, there are no given ways or means of accessing or enhancing any such qualities in mediation articles and manuals.[3]
Feedback in Scheirer's research on mediator training in EQ deduced that EQ is 'part talent, part gift, part personality, part experience, part training.... but most of it is life experience. You can't just act like a mediator; you must live your life that way'[4]
Bowling & Hoffman talk of "the transition from feeling that "I am someone who mediates" to realizing that "I am a mediator""[5]
:There are close similarities between Bowling & Hoffman quote from Bouile[6] and Aristotles moral and Intellectual virtues[7]. Both authors attest that these personal characteristics can be learnt or inhanced, by imitation, practice (habituation) and study.
Boulie suggested that successful mediators are: | Aristotle's Moral and intellectual Virtues |
| in an eudemonic good person |
| |
Empathy | Compassion |
non-judgmental | Righteous Justice |
patient | Patience |
persuasive | Friendliness |
persistent; | Courage |
optimistic; | Proper ambition/pride |
trustworthy; | Truthfulness |
flexible | Magnanimity |
humour | Wittiness – humour, joy |
common sense | Practical Wisdom |
intelligent; | Intelligence |
| |
Added by Hoffman & Bowling | |
Presence | Charisma, style |
| |
Once we have learned the basic principles and skills of mediation, and practiced them to the point where they feel natural, the next frontier of learning and development is within ourselves.[8]
SOLUTIONS:
That mediator and mediation courses leading to NMAS be extended to 12 months:
- The process driven Mediation course and its 100 point assessment continue.
- That a six-12 month mentor-guided teaching syllabus focussing on personal development of a mediator as a unique and unrepeatable person who is a mediator.
At the end of this study, NMAS accreditation can be applied for.
- That ongoing, career-long, regular supervision by a qualified mediator-supervisor be mandatory for every mediator. (Similar conditions are mandatory for many people-orientated professionals).
- That peer-review groups be encouraged and developed to further the knowledge acquisition and practical application of internal skills in a mediator- as-a-person.
David Mitchell
[1] Barbara Wilson No trace of a footprint
[2] Jonathan Crowe 2017 Two Models of Mediation Ethics. Sydney Law Review VOL 39:147
[3] David Mitchell Would Aristotle make a good mediator? Pulse 2019
[4] Schreier, L. S. (2002). Emotional intelligence and mediation training. Conflict Resolution Quarterly, 20(1), 99–119. doi:10.1002/crq.13
[5] Bowling and Hoffman5 ibid
[6] Bowling, D., & Hoffman, D. (2000). Negotiation Journal, 16(1), 5–28. doi:10.1023/a:1007586102756
[7] Mitchell 3 ibid
[8] Bowling, D., & Hoffman, D. (2000). Negotiation Journal, 16(1), 5–28. doi:10.1023/a:1007586102756
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David Mitchell
Director
Mitchell Mediate
Clarence Park SA
418898039
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